Zid Buzz's Privacy Policy — Your Data, Our Responsibility

Zid Buzz is a trusted online gaming platform in Bangladesh. Protecting the personal information you provide while using our website zidbuzz.app is our foremost responsibility. This Privacy Policy clearly outlines what data we collect, why we collect it, how it is used, and the measures we take to keep it secure.

By creating an account or using the Zid Buzz platform, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, feel free to reach out to our support team.

Zid Buzz collects two types of data — information you provide directly, and information gathered automatically as you use the platform.

Information you provide directly:

• Full Name (as per National ID)
• Mobile Number & Email Address
• Date of Birth & Gender
• Address (including district and division)
• Copy of National ID or Passport (for KYC verification)
• Payment Details — bKash, Nagad, or Rocket number
• Details of messages and complaints submitted to Support

Automatically collected data:

• IP Address & Device Type
• Browser type & operating system
• Login time, session duration & activity logs
• Gaming history & betting records
• Geolocation (general location only)
• Behavioral data via cookies and tracking pixels

Zid Buzz uses your information only for specific, necessary purposes. The table below clearly outlines what data is used and why.

We also analyze anonymized data to improve our service quality. No individual can be identified from this analysis.

Zid Buzz never sells your personal data. However, in certain limited circumstances, information may be shared with trusted parties.

When and with whom your data may be shared:

• Payment processors: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process your transactions.
• KYC Verification Agencies: With licensed agencies for identity verification.
• Law Enforcement Agencies: Upon receipt of a court order or government directive.
• Technology Service Provider: For hosting and cybersecurity services — bound by strict confidentiality agreements.
• Responsible Gaming Organization: When necessary, to support problem gamblers.

Whenever data is shared with third parties, Zid Buzz ensures they uphold the same standard of privacy protection.

Zid Buzz uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the website recognize you.

Types of cookies we use:

• Essential Cookies: Required for login sessions, security, and core site functionality. The site cannot operate properly without these.
• Performance Cookies: Page load times and user behavior are analyzed for performance — all data is anonymized.
• Functionality Cookies: To remember your preferences (language, theme).
• Marketing cookies: To show relevant offers — only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Zid Buzz does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the specified retention period expires, data is automatically deleted through secure methods or archived in an anonymized format.

Zid Buzz gives you full control over your personal data. The rights listed below are yours to exercise, free of charge.

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Portability: You can download a copy of your personal data at any time.
• Right to Object to Processing: You can object to your data being used for specific purposes.
• Right to Withdraw Consent: You can unsubscribe from marketing communications at any time.

To exercise any of these rights, email us at: support@zidbuzz.appWe will respond within 30 business days. However, certain information may not be erasable before a specified period due to legal obligations.

Zid Buzz strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

If a parent or guardian discovers that their child has created an account on Zid Buzz, please contact us immediately. We will close the account and delete all associated data. We may request additional proof of age at any time if verification is in doubt.

Zid Buzz uses industry-leading technology to keep your data secure. Our security infrastructure includes:

• TLS 1.3 / SSL 256-bit encryption: All data transfers are encrypted.
• Two-factor authentication (2FA): An extra layer of security when logging into your account.
• Firewall & DDoS Protection: To prevent unauthorized access to our servers.
• Regular security audits: Regular audits conducted by third-party organizations.
• Employee training: Only authorized personnel can access specific data.
• Data Backup: Encrypted backups stored in secure locations.

Please note that no transmission over the internet can be guaranteed 100% secure. Use a strong password to protect your account and never share your login credentials with anyone.

If you suspect a security issue, contact us immediately support@zidbuzz.appJoin us.

Zid Buzz may update this Privacy Policy from time to time. Revisions may be made due to legal changes, the introduction of new services, or changes to our business operations.

If any significant changes are made, we will notify you in the following ways:

• Advance notice will be sent to your registered email
• A visible banner will be displayed on the website
• Consent to the updated policy will be requested at login
• The "Last Updated" date at the top of this page will be revised accordingly

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch. Our data protection team is always ready to help.